|
ALL INTERNATIONAL
SALES OUTSIDE OF THE UNITED STATES AND CANADA PLEASE CONTACT US BEFORE
PURCHASING TO MAKE SURE THE PRODUCT CAN BE SHIPPED TO YOUR LOCATION AND FOR
ACCURATE FREIGHT CHARGES.
·
Warranties; Limitation of
Liability
All products sold by Personalized Automotive are sold
with, to the extent that such warranties exist and are transferable, the
manufacturer’s limited warranty. These warranties vary from manufacturer to
manufacturer. Warranties will be handled directly by the direct
appropriate manufacturer. Please contact the appropriate manufacturer in
regards to any questions or concerns pertaining to the specific product
purchased.
·
Returns
PLEASE MAKE SURE TO CONTACT US IN THE CIRCUMSTANCE
OF ANY RETURNS OR EXCHANGES FOR DETAILS. RETURN POLICIES MAY VARY BETWEEN
PRODUCTS.
To ensure proper and timely credit, an MRA # (Merchandise
Return Authorization) is required for all returns and exchanges. Any returns without an MRA # will not get
processed. To obtain an MRA #, an email
must be sent to
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
with subject Return and Exchange. Each Return is subject to approval by
Personalized Automotive.
The MRA # is effective for 60 days.
The MRA number must be printed clearly
on outside of the carton, and all products must be securely protected in double
packaging. If the MRA number is not visible, the shipment may be refused. If
shipping labels are placed on or MRA numbers written on the manufacturer’s
boxes, the product will not be in resalable condition, and, in turn, will not
be eligible for return. All original packaging and materials must be returned
with the product.
§
All non-defective
returns will be assessed a 15% restock fee and most be returned within 30 days
of purchase in a PRE-PAID package and will only be accepted in resalable
condition with all original packaging. Freight
charges will not be refunded. IT IS THE POLICY OF PERSONALIED
AUTOMOTIVE NOT TO ACCEPT PACKAGES BEING DELIVERED BY DHL.
The following items are not eligible
for return:
- Special orders, closeout
items and discontinued items.
- Items for which manufacturers
will not accept returns.
- Items showing obvious signs
of misuse, consumer abuse or commercial use.
- Merchandise classified by
Personalized Automotive as TB (To Be Discontinued), or DC (Discontinued),
may not be returned for credit.
- Merchandise on sales
promotion or inventory packages may not be returned for credit.
|
